379 Professional Massage Pillow

This massage pillow is a perfect companion to relax and release the tension in your muscles. Using 4 rollers and the rotating action, its snuggly fitting area can improve blood circulation and re-oxygenate to the tensed muscles. Together with the heat function can give total relaxation with comfort. Relieve the stresses and pains, re-energizing you to do more Both for vehicle-mounted and household occasions, takes care of the cervical vertebra and lumbar vertebrae in long time's driving and daily care. Four massage rollers with clockwise and anti-clockwise motion

Shipping & Delivery Policy

We process and ship orders on the next business day. Rest assured, we will dispatch your order within 48 hours at the latest.

The delivery of the order will take a minimum of 3 days and may take up to 7 days, depending on various factors.

Please note that product delivery is limited to specific pin codes and locations. For detailed information regarding the delivery availability in your area, kindly use the ‘Check Delivery’ option available on the product page.

Shipment Status Updates

Order Placed
The order has been successfully placed and is awaiting processing. You will receive an update as soon as the order enters the next stage of fulfillment.

Processing
Your order is currently being processed. Our team is confirming product availability and preparing your items for shipment. You will be notified once it is ready for dispatch.

Ready to Ship
Your order has been packed and is ready for shipment. The final quality checks have been completed, and your package is awaiting the carrier pickup.

Dispatched
Your order has been dispatched and is now en route to its destination. The shipment is in transit and should reach the delivery center shortly. You will receive tracking information for real-time updates.

Out for Delivery
Your package is now out for delivery and will arrive at your specified address shortly. Please ensure someone is available to receive the shipment.

Delivered
Your order has been successfully delivered. We hope you are satisfied with your purchase. Please let us know if you have any further questions or concerns.

*Please note our shipping policy as follows:*

Please note that, in some cases, it may take up to 3 business days to process and ship your order

We ship on all week days (Monday to Saturday), excluding Sunday & public holidays.
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

While we strive hard to deliver on time, due to the load with the couriers, estimate a delay of 0-2 days.
While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

Please note all items will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
We Are not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

Return & Refund Policy

We want you to be completely satisfied with your purchase. Please carefully review our return and refund policy below:

1. No Returns After Delivery
Please note that once a product has been delivered, we are unable to accept returns under any circumstances. We highly recommend that you carefully review your order before finalizing your purchase to ensure accuracy.

2. Product Damage or Defect Claims
If your product arrives damaged or defective, we require a clear unboxing video to process a replacement or refund request. The video must visibly demonstrate the damage or defect and must be submitted within 48 hours of receiving the product.

Please ensure the following when submitting your video:

The video clearly shows the condition of the product during the unboxing.
The damage or defect is clearly visible in the footage.
The video is unedited and shows the packaging, contents, and any visible issues.

3. Return Shipping
If your return request is approved, the customer will be responsible for returning the product to us using a reliable courier service with tracking. Once we receive and inspect the returned item, we will proceed with issuing either a refund or a replacement, as previously confirmed during the approval process.

4. Refund or Replacement
We will issue a refund or replacement once we confirm the issue with the product. The action (refund or replacement) will be based on the details communicated during the return approval process.

For damaged or defective products, once confirmed, we will issue a full or partial refund.
For missing items, if we are unable to fulfill the missing item(s), we will issue a refund for the missing items.

5. Non-Returnable Products
Certain products are not eligible for return or refund:

Products that have been used, opened, or damaged by the customer.
Products marked as non-returnable in the product description.

6. Timeframe for Reporting Issues
We kindly request that you notify us of any damaged or missing items within 48 hours of delivery. Unfortunately, claims made after this 48-hour window cannot be accepted.

7. Refund Eligibility
Refunds will be issued based on the following:

Damaged or Defective Products: After confirming the damage or defect through the unboxing video, we will issue a full or partial refund.
Missing Items: If we are unable to fulfill the missing item(s), we will issue a refund for the missing items.

8. Refund Timeline Policy
We are committed to ensuring customer satisfaction. We understand that there may be occasions when a refund is necessary, and we strive to make the process as smooth and timely as possible. Below are the terms of our refund timeline policy:
1.    Refund Approval
o    All refund requests are subject to approval by our customer service team.
o    Customers will be notified via email once their refund request has been approved.
2.    Refund Processing Time
o    Upon approval, the refund will be processed within 7 working days.
o    Refunds will be credited to the customer's bank account used for the original purchase.
3.    Notifications
o    Customers will receive email notifications at each stage of the refund process, including approval and completion of the refund.
4.    Exceptions
o    In rare cases where additional information or verification is required, the processing time may extend beyond 7 working days. In such cases, customers will be promptly informed.

Contact Us

Should you have any inquiries or wish to initiate a return or refund, please feel free to reach out to our customer support team. We are committed to providing you with prompt and efficient assistance.